Heckler
- Overview
- Bike Builder
- Geometry and Sizing
- Product Support
On and on and on and on...
Danny MacAskill just doesn't stop talking about riding ebikes. And when he's riding he goes and goes and goes. Which is partly why we've made the Heckler go further, higher and faster. The Heckler has a huge interchangeable battery (720Wh), which allows riders to access previously unreachable trails, unlock less-used trails and cramming more into less time. The 150mm rear travel (with 160mm travel fork up front) of VPP™ suspension has been tuned to tame big trails on big descents and provide glue-like traction on the climbs. The Heckler has both mixed or dual 29-inch wheel size options and a full range of frame sizes from small to XXL.
- Want something similar but 100% self-powered? Check out the Bronson
- Looking to hit some more aggressive rides? Check out the Bullit ebike
- Proud owner of a Heckler? Register your bike now
- Can't decide between wheel sizes? Learn more about 29 and MX/mixed-wheel bikes
Key Features:
| Available in: | Carbon C and CC |
| Wheel Size: | MX and 29 |
| Front Travel: | 160mm |
| Rear Travel: | 150mm |
| Battery Size: | 720wh |
720wh BATTERY
The bigger battery give riders more range to go further or have less anxiety doing so. But the bigger the battery the greater the weight, and there's a point where the advantage of more range is overcome by the negative handling characteristics. That’s why after a lot of testing of different battery sizes we feel 720wh is the sweet spot for big rides on real trails.
Making the battery removable (using a 4mm hex key) makes it easy to drop a new one in or charge off the bike (at an AirBnB, motel or apartment).
The bigger battery gives riders more range to go further and the confidence to do so.
Full carbon C and CC frame CC frames use the very best materials and production processes available. Our C Carbon frames have the same features but the trade off for a little less $ is a little more weight. Both versions are made in our own factory, are just as strong and stiff as one another, and have a lifetime warranty.
Full size range from S to XXL. Both 29 and MX versions are available in M-XXL frame sizes. The small frame comes with 27.5" wheels only.
One of the best suspension systems ever to grace a mountain bike. It's versatility means it gobbles up the rough stuff but is also really efficient. The two stout links create a very tough bike that's made to last many lifetimes of trails.
We’ve been using VPP™ suspension since 2001. Rather than contracting a series of kooky inventors to try to build ever more complex and wack-a-doo suspension designs or proprietary shocks so the Marketing department has something to talk about, we’ve stuck with what is an extremely versatile and high-performance mechanism. We do this so you have the very best performing full-suspension bike imaginable rather than having the best performing marketing jargon ever.
Short, stout counter-rotating links connect the front and rear triangles to create an extremely robust chassis. Simple linkages contain the pivot points to prevent slop from developing over time; grease ports make it serviceable; pivots run on large diameter axles and bearings, which we offer free lifetime replacement for. An ebike will see more abuse than a usual bike (longer, further, higher) so having something that runs and runs and runs is important.
Please note: Price, Weight, and Parts Spec information is subject to change.
R MX $8,749 USD $6,999 48.79 lbs / 22.13 kg | R 29 $8,749 USD $6,999 49.27 lbs / 22.35 kg | S MX $10,399 USD $8,349 48.37 lbs / 21.94 kg | S 29 $10,399 USD $8,349 48.81 lbs / 22.14 kg | GX AXS MX $11,749 USD $9,399 48.44 lbs / 21.97 kg | GX AXS 29 $11,749 USD $9,399 48.95 lbs / 22.21 kg | X01 AXS RSV MX $13,899 USD $11,149 48.46 lbs / 21.98 kg | X01 AXS RSV 29 $13,899 USD $11,149 49.02 lbs / 22.24 kg |
|---|
Material Our C Carbon frames use the same proprietary processes of the highest spec CC Carbon frames to match the same legendary strength and stiffness standards. But the use of a different grade of carbon material results in a minimal weight gain. Learn More | Material Our C Carbon frames use the same proprietary processes of the highest spec CC Carbon frames to match the same legendary strength and stiffness standards. But the use of a different grade of carbon material results in a minimal weight gain. Learn More | Material Our C Carbon frames use the same proprietary processes of the highest spec CC Carbon frames to match the same legendary strength and stiffness standards. But the use of a different grade of carbon material results in a minimal weight gain. Learn More | Material Our C Carbon frames use the same proprietary processes of the highest spec CC Carbon frames to match the same legendary strength and stiffness standards. But the use of a different grade of carbon material results in a minimal weight gain. Learn More | Material Our C Carbon frames use the same proprietary processes of the highest spec CC Carbon frames to match the same legendary strength and stiffness standards. But the use of a different grade of carbon material results in a minimal weight gain. Learn More | Material Our C Carbon frames use the same proprietary processes of the highest spec CC Carbon frames to match the same legendary strength and stiffness standards. But the use of a different grade of carbon material results in a minimal weight gain. Learn More | Material CC denotes our highest grade carbon fiber frames. Use of the very best materials in the composite results in the lightest, best handling bikes. CC level bikes are also specced with the best wheels, drivetrains and suspension on these models. Learn More | Material CC denotes our highest grade carbon fiber frames. Use of the very best materials in the composite results in the lightest, best handling bikes. CC level bikes are also specced with the best wheels, drivetrains and suspension on these models. Learn More | ||
Rear Shock | Rear Shock | Rear Shock | Rear Shock | Rear Shock | Rear Shock | Rear Shock | Rear Shock | ||
Fork | Fork | Fork | Fork | Fork | Fork | Fork | Fork | ||
Rear Derailleur | Rear Derailleur | Rear Derailleur | Rear Derailleur | Rear Derailleur | Rear Derailleur | Rear Derailleur | Rear Derailleur | ||
Shifters | Shifters | Shifters | Shifters | Shifters | Shifters | Shifters | Shifters | ||
Cassette | Cassette | Cassette | Cassette | Cassette | Cassette | Cassette | Cassette | ||
Chain | Chain | Chain | Chain | Chain | Chain | Chain | Chain | ||
Chainguide | Chainguide | Chainguide | Chainguide | Chainguide | Chainguide | Chainguide | Chainguide | ||
Headset | Headset | Headset | Headset | Headset | Headset | Headset | Headset | ||
Rear Tire | Rear Tire | Rear Tire | Rear Tire | Rear Tire | Rear Tire | Rear Tire | Rear Tire | ||
Front Tire | Front Tire | Front Tire | Front Tire | Front Tire | Front Tire | Front Tire | Front Tire | ||
Sealant | Sealant | Sealant | Sealant | Sealant | Sealant | Sealant | Sealant | ||
Front Hub | Front Hub | Front Hub | Front Hub | Front Hub | Front Hub | Front Hub | Front Hub | ||
Front Rim | Front Rim | Front Rim | Front Rim | Front Rim | Front Rim | Front Rim | Front Rim | ||
Rear Hub | Rear Hub | Rear Hub | Rear Hub | Rear Hub | Rear Hub | Rear Hub | Rear Hub | ||
Rear Rim | Rear Rim | Rear Rim | Rear Rim | Rear Rim | Rear Rim | Rear Rim | Rear Rim | ||
Front Rotor | Front Rotor | Front Rotor | Front Rotor | Front Rotor | Front Rotor | Front Rotor | Front Rotor | ||
Rear Rotor | Rear Rotor | Rear Rotor | Rear Rotor | Rear Rotor | Rear Rotor | Rear Rotor | Rear Rotor | ||
Brakes | Brakes | Brakes | Brakes | Brakes | Brakes | Brakes | Brakes | ||
Crankset | Crankset | Crankset | Crankset | Crankset | Crankset | Crankset | Crankset | ||
Handlebars | Handlebars | Handlebars | Handlebars | Handlebars | Handlebars | Handlebars | Handlebars | ||
Stem | Stem | Stem | Stem | Stem | Stem | Stem | Stem | ||
Saddle | Saddle | Saddle | Saddle | Saddle | Saddle | Saddle | Saddle | ||
Seatpost | Seatpost | Seatpost | Seatpost | Seatpost | Seatpost | Seatpost | Seatpost | ||
Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | Grips Our House Grips have an aggressive knurl pattern for all-weather grip, finger ridges for added control and soft, yet durable rubber compound. They come in either 30 or 32mm width and have an inboard snap-on lock ring to keep them tight but no ring on the outboard side so they’re super comfortable. And they’ll do your taxes* *not true. But they are really good. Learn More | ||
Battery | Battery | Battery | Battery | Battery | Battery | Battery | Battery | ||
Drive Unit | Drive Unit | Drive Unit | Drive Unit | Drive Unit | Drive Unit | Drive Unit | Drive Unit | ||
Travel | Travel | Travel | Travel | Travel | Travel | Travel | Travel | ||
Wheel Size | Wheel Size | Wheel Size | Wheel Size | Wheel Size | Wheel Size | Wheel Size | Wheel Size |
Geometry
| S | M | L | XL | XXL | |
|---|---|---|---|---|---|
| Reach | 430 | 455 | 475 | 495 | 520 |
| Stack | 607 | 616 | 629 | 648 | 666 |
| Head Tube Angle | 64.8° | 64.8° | 64.8° | 64.8° | 64.8° |
| Seat Tube Length | 390 | 405 | 430 | 460 | 500 |
| Front Center | 761 | 781 | 807 | 836 | 869 |
| BB Height | 346 | 346 | 346 | 346 | 346 |
| BB Drop | 8 | R:8 / F: 26 | R:8 / F: 26 | R:8 / F: 26 | R:8 / F: 26 |
| Wheelbase | 1206 | 1226 | 1252 | 1281 | 1314 |
| Rear Center | 445 | 445 | 445 | 445 | 445 |
| Head Tube Length | 130 | 100 | 115 | 135 | 155 |
| Top Tube Length | 571 | 599 | 624 | 645 | 674 |
| Seat Tube Angle | 76.9° | 76.8° | 76.7° | 77° | 77° |
| Standover Height | 720 | 745 | 743 | 741 | 741 |
Frame Sizing
If you're on the cusp between the recommended height range of two sizes, the absolute best thing is to try to ride them both. At a minimum, check the stack/reach measurements on your current bike and compare it to the new model you are looking at to get an idea of a fit you are already comfortable with. If riding the bike is not an option, consider the following.
Please note, the Small frame comes with 27.5" wheels only.
The Heckler MX is available in sizes medium - extra extra large (M-XXL).
The Heckler 29 is available in sizes medium - extra extra large (M-XXL).
Personal Preference
A larger size frame will be more stable, and will give you more room to move without upsetting the weight-balance of the bike. The larger size will put the front wheel further in front of you, which gives the feeling of security and conversely, it will require more significant body movements when you WANT to shift the weight-bias of the bike. Think hard about your riding style and how active/intuitive you want it to be vs stable and speedy. You'll need to work a bit harder to muscle the larger bike around.
Body Dimension
Not all bodies at a given height are the same. If you have longer legs and a shorter torso than the average person your height, that may push you towards the smaller of the recommended sizes. If you're all torso and arms, most likely you'll want to size up.
Design Details
Design Details
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Full carbon C and CC frame options
Carbon CC frames use the very best materials and production processes available, while Carbon C frames offer the same great features while adding a little more weight to save a little $. Both versions are made in our own factory, are just as strong and stiff as one another, and have a lifetime warranty.
Interchangeable 720wh battery
The battery is fully removable/replaceable which means carrying a spare for ultra range or charging the battery away from the bike is possible.
Shimano EP8 motor
The new Shimano EP8 motor is lighter, more powerful and more efficient. All this means it's even more capable of tackling longer, tougher rides.
Coil and water compatibility
The option to run large body shocks (like a coil) and still fit a water bottle in the front triangle.
Made to last many lifetimes
The legendary Santa Cruz fit, finish and quality construction put this into a league of its own. The frame, bearings and optional Reserve wheels come with a lifetime warranty and any service is easy to do with our Rider Support pledge.
Details matter
The details are completed by a neat mud flap to protect the rear shock plus tidy cable routing within the frame and swingarm, and rubberized DT protectors to shrug off strikes.
Geo
The latest Heckler gets longer reach and slacker headtube angle than previous generations. A 445mm rear center blends climbing traction and downhill composure.
Full size range from S to XXL
Both 29 and MX versions are available in M-XXL frame sizes. The Small frame comes with 27.5" wheels only.
Heckler Frame Specifications
| Suspension System | VPP |
| Headset/Headtube | Integrated (IS41/52) |
| Seat Post | 31.6mm |
| Seat Clamp | 36.4mm |
| Shock Eye to Eye length | 210mm |
| Shock Stroke | 55mm |
| Fork Offset | 37mm (S), 44mm (M-XXL) |
| Fork Compatibility | 160mm |
| Max Tire Size | 2.6" |
| Max Chainring Size | 36t |
| Water Bottle Mounts | 1 |
| Shock Mounting Bushing Front | 30x8 (standard bushing) |
| Shock Mounting Bushing Rear | 30x8 (roller bearing) |
| Brake Mount | 200mm, 1.5mm spacers are needed for 203mm rotors. |
| Derailleur Hanger | SRAM UDH |
Suspension Setup
Take a look at detailed sag, high/low rebound, and high/low compression recommendations for shocks and forks in each build.
R
Rockshox Lyrik Base 160
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Rebound (from closed) |
| 100 | 45 | 45 | 11 |
| 120 | 54 | 55 | 10 |
| 140 | 64 | 65 | 9 |
| 160 | 73 | 75 | 9 |
| 180 | 82 | 85 | 8 |
| 200 | 91 | 95 | 7 |
| 220 | 100 | 105 | 7 |
| 240 | 109 | 115 | 6 |
Super Deluxe Select
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Sag (%, mm on shock) | Rebound (from closed) |
| 100 | 45 | 120 | 29-33%, 16-18mm | 7 |
| 120 | 54 | 140 | 29-33%, 16-18mm | 7 |
| 140 | 64 | 165 | 29-33%, 16-18mm | 6 |
| 160 | 73 | 185 | 29-33%, 16-18mm | 6 |
| 180 | 82 | 205 | 29-33%, 16-18mm | 5 |
| 200 | 91 | 230 | 29-33%, 16-18mm | 5 |
| 220 | 100 | 250 | 29-33%, 16-18mm | 4 |
| 240 | 109 | 270 | 29-33%, 16-18mm | 4 |
| 260 | 118 | 295 | 29-33%, 16-18mm | 4 |
S
Fox 36 Performance 160
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Rebound (from closed) |
| 120-130 | 54-59 | 71 | 13 |
| 130-140 | 59-64 | 76 | 12 |
| 140-150 | 64-68 | 81 | 11 |
| 150-160 | 68-73 | 85 | 10 |
| 160-170 | 73-77 | 90 | 9 |
| 170-180 | 77-82 | 95 | 8 |
| 180-190 | 82-86 | 99 | 7 |
| 190-200 | 86-91 | 104 | 6 |
| 200-210 | 91-95 | 109 | 5 |
| 210-220 | 95-100 | 113 | 4 |
| 220-230 | 100-104 | 115 | 3 |
| 230-240 | 104-109 | 117 | 2 |
| 240-250 | 109-113 | 120 | 1 |
Rockshox Super Deluxe Select Plus
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Sag (%, mm on shock) | Rebound (from closed) |
| 100 | 45 | 120 | 29-33%, 16-18mm | 7 |
| 120 | 54 | 140 | 29-33%, 16-18mm | 7 |
| 140 | 64 | 165 | 29-33%, 16-18mm | 6 |
| 160 | 73 | 185 | 29-33%, 16-18mm | 6 |
| 180 | 82 | 205 | 29-33%, 16-18mm | 5 |
| 200 | 91 | 230 | 29-33%, 16-18mm | 5 |
| 220 | 100 | 250 | 29-33%, 16-18mm | 4 |
| 240 | 109 | 270 | 29-33%, 16-18mm | 4 |
| 260 | 118 | 295 | 29-33%, 16-18mm | 4 |
GX AXS
Fox 36 Perf. Elite G2 160
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Rebound: LSR,HSR (from closed) | Compression: LSC,HSC (from closed) |
| 120-130 | 54-59 | 71 | 9,8 | 10,5 |
| 130-140 | 59-64 | 76 | 8,7 | 10,5 |
| 140-150 | 64-68 | 81 | 7,6 | 10,5 |
| 150-160 | 68-73 | 85 | 7,6 | 10,5 |
| 160-170 | 73-77 | 90 | 6,5 | 10,5 |
| 170-180 | 77-82 | 95 | 6,5 | 10,5 |
| 180-190 | 82-86 | 99 | 5,4 | 10,5 |
| 190-200 | 86-91 | 104 | 4,3 | 10,5 |
| 200-210 | 91-95 | 109 | 4,3 | 10,5 |
| 210-220 | 95-100 | 113 | 3,2 | 10,5 |
| 220-230 | 100-104 | 115 | 2,1 | 10,5 |
| 230-240 | 104-109 | 117 | 2,1 | 10,5 |
| 240-250 | 109-113 | 120 | 1,0 | 10,5 |
Rockshox Superdeluxe Select Plus
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Sag (%, mm on shock) | Rebound (from closed) |
| 100 | 45 | 120 | 29-33%, 16-18mm | 7 |
| 120 | 54 | 140 | 29-33%, 16-18mm | 7 |
| 140 | 64 | 165 | 29-33%, 16-18mm | 6 |
| 160 | 73 | 185 | 29-33%, 16-18mm | 6 |
| 180 | 82 | 205 | 29-33%, 16-18mm | 5 |
| 200 | 91 | 230 | 29-33%, 16-18mm | 5 |
| 220 | 100 | 250 | 29-33%, 16-18mm | 4 |
| 240 | 109 | 270 | 29-33%, 16-18mm | 4 |
| 260 | 118 | 295 | 29-33%, 16-18mm | 4 |
X01 AXS RSV
Fox 36 Factory G2 160
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Rebound: LSR,HSR (from closed) | Compression: LSC,HSC (from closed) |
| 120-130 | 54-59 | 71 | 9,8 | 10,5 |
| 130-140 | 59-64 | 76 | 8,7 | 10,5 |
| 140-150 | 64-68 | 81 | 7,6 | 10,5 |
| 150-160 | 68-73 | 85 | 7,6 | 10,5 |
| 160-170 | 73-77 | 90 | 6,5 | 10,5 |
| 170-180 | 77-82 | 95 | 6,5 | 10,5 |
| 180-190 | 82-86 | 99 | 5,4 | 10,5 |
| 190-200 | 86-91 | 104 | 4,3 | 10,5 |
| 200-210 | 91-95 | 109 | 4,3 | 10,5 |
| 210-220 | 95-100 | 113 | 3,2 | 10,5 |
| 220-230 | 100-104 | 115 | 2,1 | 10,5 |
| 230-240 | 104-109 | 117 | 2,1 | 10,5 |
| 240-250 | 109-113 | 120 | 1,0 | 10,5 |
Rockshox Super Deluxe Ultimate
| Rider Weight (lbs) | (kgs) | Pressure (psi) | Sag (%, mm on shock) | Rebound (from closed) | Compression L/H |
| 100 | 45 | 120 | 29-33%, 16-18mm | 7 | -1/-1 |
| 120 | 54 | 140 | 29-33%, 16-18mm | 7 | -1/-1 |
| 140 | 64 | 165 | 29-33%, 16-18mm | 6 | -1/-1 |
| 160 | 73 | 185 | 29-33%, 16-18mm | 6 | -1/-1 |
| 180 | 82 | 205 | 29-33%, 16-18mm | 5 | -1/-1 |
| 200 | 91 | 230 | 29-33%, 16-18mm | 5 | -1/-1 |
| 220 | 100 | 250 | 29-33%, 16-18mm | 4 | -1/-1 |
| 240 | 109 | 270 | 29-33%, 16-18mm | 4 | -1/-1 |
| 260 | 118 | 295 | 29-33%, 16-18mm | 4 | -1/-1 |
Geometry
All units are in millimeters or degrees.
| S | M | L | XL | XXL | |
|---|---|---|---|---|---|
| Reach | hi/lo | 430/427 | 455/452 | 475/472 | 495/492 | 520/517 |
| Stack | hi/lo | 607.3/609 | 615.8/618 | 629.4/632 | 647.5/650 | 665.6/668 |
| Head Tube Angle | hi/lo | 64.8°/64.5° | 64.8°/64.5° | 64.8°/64.5° | 64.8°/64.5° | 64.8°/64.5° |
| Seat Tube Length | 390/390 | 405/405 | 430/430 | 460/460 | 500/500 |
| Front Center | hi/lo | 760.6/761 | 780.9/781 | 807.3/807 | 835.8/736 | 869.4/869 |
| BB Height | hi/lo | 346/342 | 346/342 | 346/342 | 346/342 | 346/342 |
| BB Drop (front) | hi/lo | 12 | 30/26 | 30/26 | 30/26 | 30/26 |
| BB Drop (rear) | hi/lo | 8 | 8/12 | 8/12 | 8/12 | 8/12 |
| Wheelbase | hi/lo | 1205.6/1207 | 1225.9/1227 | 1252.3/1253 | 1280.8/1282 | 1314.4/1315 |
| Rear Center | hi/lo | 445/446 | 445/446 | 445/446 | 445/446 | 445/446 |
| Head Tube Length | 130/130 | 100/100 | 115/115 | 135/135 | 155/155 |
| Top Tube Length | hi/lo | 571.4/572 | 599/600 | 623.6/625 | 644.6/646 | 673.5/675 |
| Seat Tube Angle | hi/lo | 76.9°/76.7° | 76.8°/76.6° | 76.7°/76.4° | 77°/76.7° | 77°/76.8° |
| Standover Height | hi/lo | 720/716 | 745/741 | 743/740 | 741/737 | 741/738 |
Frame Sizing
If you're on the cusp between the recommended height range of two sizes, the absolute best thing is to try to ride them both. At a minimum, check the stack/reach measurements on your current bike and compare it to the new model you are looking at to get an idea of a fit you are already comfortable with. If riding the bike is not an option, consider the following.
Please note, the Small frame comes with 27.5" wheels only.
The Heckler MX is available in sizes medium - extra extra large (M-XXL).
The Heckler 29 is available in sizes medium - extra extra large (M-XXL).
Personal Preference
A larger size frame will be more stable, and will give you more room to move without upsetting the weight-balance of the bike. The larger size will put the front wheel further in front of you, which gives the feeling of security and conversely, it will require more significant body movements when you WANT to shift the weight-bias of the bike. Think hard about your riding style and how active/intuitive you want it to be vs stable and speedy. You'll need to work a bit harder to muscle the larger bike around.
Body Dimension
Not all bodies at a given height are the same. If you have longer legs and a shorter torso than the average person your height, that may push you towards the smaller of the recommended sizes. If you're all torso and arms, most likely you'll want to size up.
FAQ's
What size tire will fit?
Heckler 9 is optimized for 2.4" tire (29 or 27.5 depending on your bike), but can run up to a 2.6. Keep in mind though, tire changes will affect BB height, geometry, and maximum assist speed calculations.
Can I convert my MX to a 29 or vice-versa?
The two wheel sizes use completely different swing arms and lower links, and we don't sell those separately from the bike.
Where can I find additional technical information about my Heckler?
Check out the ebike tech page, Shimano STEPS, and the bike archive for more information. Also check the Shimano and battery manuals that came with your bike.
What's the battery range?
The battery capacity is 720 Watt Hours. Many factors determine range; weight, location, gradient, mode your riding in, ambient temperature, etc.. We suggest using the range function on the display unit for the best estimate.
What is the battery capacity?
720Wh
Can I ride without the battery?
No - the cover is attached to the battery so if you take the battery out you'll have a gaping hole in your downtube.
Is Heckler compatible with any other batteries?
Nope, this 720Wh battery is specific to Heckler 9.
Does the Hecker have an ebike fork?
Yes - all forks we spec on the Heckler are ebike compatible.
Do I need any special tools to work on my Heckler on the trail?
This bike uses Shimano STEPS for the drive unit so no special tools are needed. You may want to add a Di2 tool and 4mm for battery removal to your toolkit though.
What is the recommended fork?
Our geometry is designed for a 160mm fork with a 44mm or 42mm offset, except size Small which uses a 37mm 27.5 fork. You can run a longer fork, but it does affect the geometry, since the bike was optimized for the fork we specified. Save the dual crown fork for your V10, Heckler isn't compatible.
What's the difference between two displays?
E7000 has a black and white screen and is slightly smaller than the EM800. The EM800 display is larger, has a color screen, backlight brightness adjustments and a power assist indicator (graph)
Can I mount a chainguide to my bike?
Yes, but only the E13 LG1+ 34t Shimano STEPS one we spec.
Is the system waterproof?
The Shimano STEPS System is water resistant and our frame is designed to drain water. However we don't recommend power washing any of our bikes.
What happens if the system loses power?
The bike can still be pedaled without the battery/motor active. If the loss of power wasn't due to fully draining the battery, contact customer service.
Can I connect a light or other accessory to my bike's battery?
Yes, Shimano supplies two ports on the drive unit to support Shimano or Shimano approved accessories. Please refer to the Shimano manual that came with your bike to set up your accessories.
Can I update the firmware myself?
Yes, detailed firmware update instructions are located on the Shimano STEPS app or software.
How do I connect my device to Steps via Bluetooth?
Detailed Bluetooth connection instructions are located in the Shimano manual included with your bike, or on the Shimano STEPS app.
Can I fly with my ebike?
Current TSA regulations can be found here.
Where is my ebike's serial number located?
The serial number on our emtb's is located on the frame, behind the lower link above the motor. Feel free to reach out to Rider Support With any questions
Can I run a longer stroke shock on my bike?
No, using a longer stroke shock could damage the frame.
Exploded Diagrams
Upper Shock Bolt and Lower Link Hardware
Motor Hardware
Battery Cover and Latch
Battery
Seat Collar and Rear Fender
27.5" Rear Triangle, Rear Axle, Deraillaur Hanger, and Chainstay Protector
29" Rear Triangle, Rear Axle, Deraillaur Hanger, and Chainstay Protector
Downtube Protector
Battery Latch Hardware
27.5" Lower Link
29" Lower Link
Upper Link
